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Changes between Version 1 and Version 2 of ReportingBugs


Ignore:
Timestamp:
01/08/13 14:55:39 (8 years ago)
Author:
Antoine Martin
Comment:

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  • ReportingBugs

    v1 v2  
    1212* is it reproducible reliably? and if so, how?
    1313* include relevant parts of the log files - including enough context to investigate (not just the last line showing the error message, but not necessarily the whole log file either)
     14* does re-connecting help?
     15* does it happen with other type of clients (different OS, etc)
    1416
    1517The best way to ensure that the information is clear and detailed is often to just paste the command lines used to get the information directly. ie: rather than saying "I have the latest version installed" (which by definition, changes all the time), paste something like this:
     
    1921}}}
    2022
    21 Obviously, the type of information needed varies depending on the type of bug - see [./Keyboard keyboard bugs] for example.
     23Obviously, the type of information needed varies depending on the type of bug - see [/wiki/Keyboard#ReportingBugs keyboard bugs] for example.